In the Aviation sector, we are one of the leading players. We handle the prestigious IATA-BSP Process involving Foreign Airlines and IATA travel agents, which involved data processing, Scanning and also Cash Management products. Besides we process Airline ticket coupons to the extent of about 7 million per annum for leading Airlines in India. We are also handling Proration of tickets which is a high end process involving a robust software application developed by us.

Revenue accounting is the process of calculating the effective revenue of the flight coupons, which are further incorporated with other source of revenue for final assessment of the revenue to be reflected in the Ledger. This process begins when the airline that uplifts the coupon bills the airline that has issued the ticket for the entire journey. The Revenue accounting process includes billing and re-billing the airline issuing the ticket.

 This service takes care of the sales of ticket stocks and manages the overall sales of the tickets. The sales accounting service needs to be performed accurately to avoid any sort of discrepancies in the sales

  We are handling the interline billing which includes Inward Billing, Outward Billing, Rejections, Re-docs , Domestic INR Billing and FIM from CRA of Indian Airlines. We are well versed with all the ingredients of Proration since our team has developed the Proration software and thorough with the procedures governing Proration like SPA, Tariff Guidelines, Billing process with different proviso etc.

  We are processing Sales Coupons of Western India Region and generation of JVs and raising Debit Notes (Domestic). We are doing the same process for the Sharjah, Nepal, Bangladesh, Male and Singapore (Intrnl). For Air India, we were processing uplift (Revenue) coupons and sale (Audit) coupons for the last 10 years . We were handling the scanning & indexing of audit coupons

 Collection of cheques across multiple locations after which they sorted & then processed. The cheques are then banked, realized, reconciled & the data is uploaded to client’s Server.

 We verify the credentials & financial standing of customers, who apply for credit cards, personal loans, vehicle loans, home loans, consumer durables and Mobile phones, by visiting the customer’s residence or office. Even the Financial documents Like ITR’s, Form16, Salary Slip, Bank Statements are verified for the veracity from the respective departments.

  Credit Card Processing incorporates prescreening and verifying all the documents that were submitted while applying for a credit card. All verification services including telephonic, office, home, etc are incorporated in the credit card processing. The verified documents are then approved or rejected based on results of verification and then scanned or data capture process follows. Subsequent entries are also made in the database as well as uploaded to the central server. The next step is dispatching the credit card to the applicant on successful verification

 Loan accounts sourced in multi locations are pooled with the hard copies of files and documents received at Shell. Through lease line connectivity the central server of the customer is accessed and transaction process carried out as per preset parameters. The same is accessed by various locations & acted upon. We have an excellent team with skill sets and domain expertise to handle different types of Transaction Processing for clients of different verticals stated above.

  Scanned images of applications/ forms or any other financial instruments are received from local clients/ downloaded from overseas clients through FTP server. The images are sorted as per parameters and data captured and processed for transactions in the customised Transaction/Form Process software within specific time zones. The data so processed are validated and uploaded to Client's sites.

• Cheques/Financial Instruments processing.
• Credit /Liabilities related Transactions Processing- Loan servicing etc.
• All kinds of Applications/Forms processing.
• Imaging –High Speed Scanning and Indexing.
• Credit related Insurance admin.
• Microfilming related services.

And any kind of Outsource able back office process

  We handle the following services in the insurance sector:

• Data Entry Activity: We perform Data Entry of the physical application forms. Data entry of a single form undergoes two levels to ensure 100% accuracy; the entire form will be captured and digitized, data entry of physical form needs to be furnished irrespective of spell mistakes etc.

  • First Level Data Entry: We enter the details of the application forms to perform the First Level Data Entry

  • Second Level Data Entry: In second level data entry, the same form will be entered for second time with different operator, similar to the first level data entry.

• Reconciliation Activity: On completion of entire data entry of physical form, a reconciliation process will be done, on both first and second level data entry to ensure 100% accuracy. Reconciliation includes comparing the details of the form and confirming all the information.

• File Generation Activity : We provide a file generation service which generate a final dat file on completion of data entry and reconciliation process.The soft copy or hard copy of the file can be generated.

 Our Audit processing service works towards acting as a support system to management by providing all the information required and to be a true BUSINESS PARTNER in support of knowledge management initiatives and strategies in order to be the best organization.

Following are the sub-departments under audit processing:

• Budgeting : Functions of this department include preparing the budget for the companies, reviewing the monthly performance, Sending the review report and providing recommendations for the deviations

• Treasury : This department works towards ensuring proper working capital management, assessing the cash and fund flow statements and maintaining proper information of the cash and bank balances, debtor analysis with respect to the outstanding and ageing, appropriate utilization of the excess funds, bank facilitation and documentation.

• M.I.S : This department works towards providing information regarding the company’s business and its potentials, profits, cost control devices, information to add on to the welfare of the company, conducting post project reviews and maintaining all the relevant information that would be beneficial to the company.

• Cost Control : This department works to analyze the costs with regards to past financial statements, understanding the expenditures and means to control the expenses, questioning the expenses to determine the necessity of the cost and eventually submitting a report of all the analysis performed.

• External Audit : This department works in four stages:

  • Planning : This includes listing all auditable entities, mapping major processes, developing an audit plan, ensuring senior management notifications and establishing best practice reporting relationships.

  • Fieldwork : This includes the actual audit conducted after understanding the functioning of the various departments.

  • Reporting : This includes collecting the data and documenting the procedures, controls and activities being reviewed.

  • Follow–up : This includes ensuring the implementation of the recommendations that was forwarded to the management.

Assist in planning deliverables and activities, and QA the Process Catalogue and its Usage, Continuous Improvement and Benefit Measures. Identify where additional training may be required to flatten the “learning curve”. Minimise the risk of adopting new technology and processes by bringing 10s of years of experience with real customers to bear. Bring comparisons from real customers in similar domains on how to implement successful Reuse Processes.

One of the integral parts of HR is Payroll. Timely and accurate salary and wages calculation coupled with Statutory Compliance is done. The management suits salary processing, time attendance interface, Excel interface, HR [Human Resource] management. We provide Flexible salary definition with formula/ slab etc., Integration with Attendance Monitoring Systems, Data Importing & Interface with Excel for Import & Export of Various Data, Customization facility of Reports & Salary Heads to suit the needs, Capable of handling of ESI, PF & PT processing/Reporting, Flexible definition of working days/holidays depending on leave groups, Complete leave management, HR details management, TDS Computation, eTDS Generation & Printing of TDS certificates and Returns, Exporting Salary details to Accounting Software, Network Compatible Client Server Architecture with optional backend, available with Oracle/MS SQL/My SQL/ MS Access etc.

Recruitment generates a pool of qualified applicants for organizational jobs. Selection process is based on who best suit the needs of the job that we have advertised.

Establishments primarily engaged in providing advice and assistance to businesses and other organizations in one or more of the following areas: Human resource and personnel policies, practices, and procedures; Employee benefits planning, communication, and administration; Compensation systems planning and Wage and salary administration.

We provide integrated training programmes for managers and senior management with special emphasis on direct business contacts; Support for technology transfer; Skills development for staff at government and other public-sector institutions; Train-the-trainer programmes; Industry-specific seminars for small and medium sized businesses.

 We are authorized by NSDL to centre for accepting new application forms for TAN & PAN. Processing of the forms is managed by us & the same is then uploaded onto their servers. Acceptance & processing of paper returns of Corporate & Non-Corporate from Income Tax Dept. We have been authorized by NSDL (thru CBDT) to collect the paper returns from ITD & process the same in the required format as per CBDT.

 As it is mandatory for all the Corporates to file their TDS returns in Electronic Form. CBDT has appointed National Securities and Depository Limited (NSDL) as an e- intermediary. Shell Transource Ltd. has been further appointed by NSDL as a TIN (Tax Information Network) Facilitation Center for electronic furnishing of TDS Returns. We are also offering the service of preparing the TDS / TCS / AIR Returns in the required electronic format, thereby saving your valuable resources. This service is offered by us across all our 310 Centres.

 Data and Document Management is done in a customized software application & imaging through Hi- Speed Scanning & indexing. We scan in high-speed production scanners, index through a customized software & deliver in formats as required including CD Publishing. In the area of Data Capture, we have experience of nearly a decade and could fine-tune the product over the years and today we have the following edge in terms of deliverables:

• Verification of forms sent by client along with covering letter.
• Sorting of Forms as per the requirement (Valid and Reject forms).
• Capturing the Application Data in the Shell’s Software.
• Quality check for accuracy.
• Generating the reports for upload to Client.
• Scanning of Forms in high-speed scanners.
• Indexing the scanned images and archiving the Data in the CD.
• Archiving the Forms and sending back to the Client.

• Accepting forms from the customer end
• Scanned D/E and send data/Scan image to other locations for verification
• Receive data/scan image files from other centers to do 1st/2nd/QC level data entry of forms.
• Process national /zonal contracts, where the billing is done centralized
• Measuring Centralized Productivity of each process in all branches of a company.
• Implementing Quality-auditing system for each process in the company
• Measuring the efficiency of Employees.